JackpotCity Casino

Allow us to introduce you to JackpotCity Casino. It’s one of the oldest online casinos but that doesn’t mean it should be overlooked. This long-running gambling site has a lot to offer and is a great choice for New Zealand players. Carry on reading our JackpotCity Casino review to learn more and see if the site’s suitable for you.

Quick facts

License Alderney Gambling Control Commission
Launched 1998
Owner Baytree Limited
Types of games Pokies, table games, live dealer games and more
Game providers Microgaming, Pragmatic Play, Evolution Gaming
Number of games 500+
Casino bonus 100% match up to 400 NZD
Mobile app Yes
Support Live chat, email
Payment options

How good is JackpotCity Casino compared to other online casinos?

Really good
JackpotCity Casino is great for bonuses. The casino has a very generous four-part welcome bonus lined up for New Zealand players. There are also some bonuses for existing players. Everyone gets a daily deal that includes a match bonus specially tailored to them based on their gameplay. There’s also a loyalty scheme with rewards for dedicated players and the Bonus Wheel, which players can spin to earn more bonuses.
Game selection
Really good
JackpotCity Casino has around 500 games and they come from a small number of providers. These are Microgaming, Pragmatic Play and Evolution Gaming. The collection of games is decent, but there are loads of other casinos that have way more games to play. Plus, most casino sites have games by dozens of providers, whereas JackpotCity Casino’s are from just three.
Customer support
The casino has a FAQ section with quite a few common questions listed with their answers. There are two ways of contacting customer support: live chat and email. Help is available every hour of the day.
Payment methods
Really good
The number of payment methods you can use here is quite good. The list of options includes bank cards, e-wallets and prepaid cards. Most of them can be used for both deposits and withdrawals. Some of them, however, are for deposits only. It takes JackpotCity Casino around 24 hours to process withdrawal requests, which is quite fast compared with other casinos.
Appearance & user-friendliness
JackpotCity Casino is quite well designed. Its main image is a dazzling shot of what appears to be the Shanghai skyline on an evening with all the buildings lit up in different colours. The main colour scheme used throughout the site is dark purple, light purple and white. It looks good and is easy on the eyes. The layout is simple and not too cluttered, with drop-down menus keeping everything organised.
Really good
JackpotCity Casino ticks plenty of boxes. It’s great to see an online casino that’s been around for over two decades and is still going strong. However, most other casino sites have loads more games to offer and accept more payment methods. JackpotCity Casino is certainly worth joining, but it’s one of the smaller sites available in New Zealand.

2 oct. 2023

2 oct. 2023
Matthew Taylor We test JackpotCity Casino

I’m keen to try out JackpotCity Casino since it’s such a long-running online casino. It’s been around for over two decades, though you wouldn’t know this from looking at the site. On first impressions, it’s an attractive, visually appealing casino with a user-friendly design and layout. Everything’s organised well and there’s very little clutter getting in the way of things. 

The main page has all the key links across the top of the screen. A bright and attention-grabbing image of Shanghai’s nighttime skyline dominates the page. Scrolling down, there’s information about the welcome bonus and the different game types you can play. Some of the casino’s most popular games are promoted too. Keep scrolling and you’ll find details about how the casino keeps you safe, mobile options and responsible gambling. Right at the bottom of the main page, there are a few FAQs and quick links to some of the main sections of the site.

One thing in particular I like about JackpotCity Casino is how much information it provides about the games. For all the main game types, there’s plenty of info covering the rules, basic gameplay and more. This is a great resource for beginners who are new to casino games and anyone who wants to brush up on their knowledge. 

Along the top of the screen, there are links to the most important parts of the casino. These include the games section, the payment methods page, the FAQs section, the blog and the support page. Each of these comes with all the information players could need.

Overall, I’m impressed with JackpotCity Casino’s design and layout. Even though it’s an old online casino and its games collection isn’t the biggest, the casino is still relevant today. New players shouldn’t have any problems using the site and finding their way round. Anyone who accesses the mobile site or downloads the app shouldn’t have any issues either. 

JackpotCity Casino bonus info

Kiwi players love claiming casino bonuses and JackpotCity Casino has some pretty good ones lined up. Remember that all bonus offers have terms and conditions. These are the rules you need to follow to claim the bonus; they also determine how you can spend the bonus. Before claiming any special reward, read the fine print. Thankfully, JackpotCity Casino spells out all its rules clearly. 

Welcome Bonus

JackpotCity Casino’s welcome bonus for new players is very rewarding. It gives New Zealand players the chance to earn bonuses not just for their first deposit, but for their first four. The table below has all the details.


Bonus Money


100% match up to 400 NZD


100% match up to 400 NZD


100% match up to 400 NZD


100% match up to 400 NZD


As you can see, the bonuses are the same for each of your first four deposits. To qualify for each one, the deposit has to be 10 NZD or more. There aren’t any free spins given out as part of the welcome bonus. However, the potentially huge amount of bonus money should be enough to satisfy players.

Before withdrawing your winnings, you have to satisfy the wagering requirements. These are 50x your bonus amount. If you deposit 100 NZD and receive 100 NZD in bonus money, you’ll have to wager 5,000 NZD before being allowed to withdraw your winnings.

Bonuses for Existing Players

Once you’ve made the most of the welcome bonus, you can take advantage of the casino’s other promotions. The Daily Deal is a promotion that runs every single day. All players are given a daily match bonus that’s specially tailored to their gameplay history. It changes from one day to the next and is unique to each player. 

There’s also the Bonus Wheel, which is a wheel that has lots of exciting prizes on it. Players can spin it every once in a while to win a free prize. Finally, there’s the loyalty scheme. This is a program with six levels that all players can take part in. When you join JackpotCity Casino, you’ll be at the first level, Bronze. You can then work your way up the next five by spending real money on the casino’s games. As you play games, you’ll earn points that can be exchanged for bonus money that you can use to keep playing games.

JackpotCity Casino game selection

JackpotCity Casino is home to over 500 games. Most of these are from the provider Microgaming, which was the very first creator of online casino games. The other two providers that have games at JackpotCity Casino are Pragmatic Play and Evolution Gaming. The number of games and the line-up of game suppliers aren’t the biggest. Having said this, the casino still has plenty of great games to play.

The lobby arranges the games into a number of type-based categories. These include Online Slots, Online Blackjack, Online Roulette and Live Casino. There’s plenty of information about each type of game so that beginners can learn the basics and familiarise themselves with the gameplay. 


Pokies are the most common type of game you’ll find at JackpotCity Casino. There are several hundred of them available to play and they come in a wide range of themes. They also have lots of different gameplay features that players will surely appreciate. Some of the casino’s most popular pokies include Break da Bank Again, Thunderstruck Stormchaser, Immortal Romance and Fortunium. 

There are also some progressive jackpot pokies you can try your luck at. Mega Moolah from Microgaming has not one, but four progressive jackpots. One of these, the Mega Jackpot, is the world’s highest-paying pokie jackpot and has created several millionaires. Kiwi players who feel lucky should spin the reels of this incredibly lucrative pokie and see if they scoop the big prize. Other progressive jackpot pokies you can play at JackpotCity Casino include Treasure Nile and Major Millions.

Table Games

The casino’s table games are split across several different categories. These include Online Roulette, Online Blackjack and Video Poker. There are quite a few table games available to play at JackpotCity Casino and for each category, there’s a good amount of variety. The blackjack category, for example, offers Atlantic City Blackjack Gold, Vegas Single Deck Blackjack and Perfect Strategy Blackjack, among others. There’s also plenty of information about each game, including a summary of the basic rules.

Live Dealer Games

Many players in New Zealand love live dealer games because of how immersive and interactive they are. At JackpotCity Casino, you can play real-life versions of classic table games along with some newer game shows. To give some examples, there’s Monopoly Live, Live Blackjack and Speed Roulette.

Live dealer games can’t be played for free. The casino’s other games can. If you want to play live games but aren’t sure of the rules, play an animated version of the game for free if there’s one available. If not, check out the paytable and read the rules before you start playing so you know what’s going on.

JackpotCity Casino customer support

If you have any questions or there’s an issue of some kind, check out the FAQs section. Here there are questions about all sorts of matters to do with the casino, along with their respective answers. They’re arranged into several categories to help you find what you’re looking for. 

If you don’t get the help you’re after from the FAQs section, contact customer support. You can do this by using live chat or sending an email. Support is offered 24/7 so whenever you need assistance, you should get it right away. Live chat is the quicker of the two options.


JackpotCity Casino has been around for a lot longer than most other online casinos. It’s been offering real-money online gambling services since 1998. Even though it’s had lots of time to grow, it’s remained quite a small casino with roughly 500 games. Most other casino sites are a lot larger with thousands of games. Though JackpotCity Casino is on the smaller side, it still has some great games to play, not to mention some top bonus offers. 

I’d still recommend JackpotCity Casino despite its smaller size. It’s a friendly, welcoming casino that encourages players of all experience levels to join. Sign up and be sure to claim the four deposit bonuses!

Advantages & Disadvantages of JackpotCity Casino

  • Generous four-part welcome bonus
  • Daily deals for existing players
  • 24/7 customer support
  • Great site design
  • Apps for mobile devices
  • The collection of games isn’t that big
  • Games from a small number of providers
  • Wagering requirements are quite high


If you’re going to join JackpotCity Casino, you need to be 18 or older.

Unless otherwise stated, the wagering requirement is 50x. This is, 50x your bonus amount or 50x your free spins winnings.

The minimum deposit amount is 5 NZD. Bear in mind that this may be higher for certain promotions, e.g. the welcome bonus.